The ultimate ExpressVPN guide 2018
ExpressVPN is one of the most beloved VPN services out in the market. This guide will help you through the sign up process and client settings.
ExpressVPN offers three different packages. They all offer the same service and only vary in runtime. We recommend using the 15 months subscription since it offers the most discount. The price for the “15 months” subscription can be a bit confusing. Since it renews to a 12 months subscription and also states that it includes 3 free months, there should be another calculation of the price. We have calculated by dividing the 99.95$ yearly price by 12 and see that the price is at 8.33$ per month and has an additional 3 months for free. The next 12 months do cost 8.33$ and have no additional free months. So the amount saved versus the monthly package that costs 12.95$ is at about 36% and not like stated 49%. It only has three additional bonus months.
All packages include a 30-day money-back-guarantee and offer full access to their service.
The Sign Up itself is very straightforward. It contains three differents steps
Choose your package: Have a look at the package descriptions above and choose yourself the one that fits your needs the most. The chosen package is marked in green
Enter your E-Mail: We recommend using a secure email like protonmail or simple throwaway mails in order to reach full privacy
Choose your method of payment: ExpressVPN offers a whole lot of different payment options. Next to the main services like credit card, paypal or bitcoin, they offer other services like WebMoney, giropay, iDeal, YandeyPay, and many more.
After clicking on the “Join Now” Button you have successfully subscribed to the service
ExpressVPN offers very detailed Setup Guides on their website. Simply choose your operating system and follow the instruction.
Since most users should be using Windows 7 or higher, we have embedded a short video that describes the process perfectly
After starting the ExpressVPN software you’ll notice a very clean and user friendly interface. The connect button is the main focus point in the middle of the screen. Once connected it shows a green shield around in order to show that you are now being protected by their VPN. The location selector can be found in the bottom third of the software. You can either choose smart location, that connects you to a server that is near to your original location or to choose from a variety of locations by clicking on “choose location”. You’ll see a menu after clicking on the button in the upper left corner.
After clicking on the menu button on the upper left corner you’ll need to click on “Options” in order to access and change your current settings.
In the startup section you can choose how the ExpressVPN software behaves after your pc did just start. We recommend setting it to launch on startup. Connecting to the last used location can be checked if you always want to have VPN connection and don’t care to much about switching servers.
The “Network lock” or internet kill switch should be activated to not leak any data when disconnecting unregularly.
The last Section “Connection Per App” is the split tunneling option that they offer. Sometimes users just want to route the traffic of one specific program through the ExpressVPN network. In most cases this box can be unchecked. We did test the usability of this service so it is checked. It works like a charm and users can give it a try if they want to
The “Protocol Settings” do give you an option to choose the best fitting protocol for your needs. The recommended “Automatic” protocol always chooses the best fitting one for your needs.
This will usually be OpenVPN via UDP. If you want to try the different protocols on your own you can select the best fitting one here. If you need to have the highest amount possible we recommend using the OpenVPN protocol. All other protocols can offer higher speed but only offer less privacy protection.
The Account Settings show your referral link and your subscription status. In our case this is the expiration date. You can also Sign out of the software here.
ExpressVPN offers Browser extension for Chrome and Firefox. You’ll get the downloadlinks in this section
The help improve ExpressVPN section gives you the option to share your crash reports with them. This helps them to fix possible issues faster. If you should be worried about them reading this data that contains no personally identifiable information you should simply uncheck this box
IPv6 leak and DNS leak protection should always be enabled except you are experience some problems when trying to connect so some websites.
Connecting to a server
In order to connect to a server you need to choose one first. If you are not interested in the default or “smart” location you should click on “CHOOSE LOCATION” and have a look at their server list. The server list is does give you different Tabs(Recommended/All/Favorites).
The “Recommended” server list shows servers that are located near your original country.
All Servers are shown after clicking on the all tab. You can choose between 140 locations in 94 countries.
The Favorite Tab shows only servers that you have marked as your favorite before by clicking on the star symbol next to it on the server list.
The ExpressVPN Money-Back-Guarantee guarantee lasts for exactly 30 days. For example, if you place an order at 8am on July 1st, you can contact the support anytime before 8am on July 31st to claim a full refund. Your original payment method will be credited with the full order amount ASAP.
In order to get a refund within the 30 days contact their support and ask for the refund. You do not have to state any reason on why you want to get a refund.
If you want to cancel your ExpressVPN subscription, simply follow these five easy steps
- Sign in to your account. This is where you will see your subscription length and expiry date.
- On the right-hand side of the My Subscriptions page, locate the Automatic Renewal section.
- Select Manage settings
- You will see the billing information for your subscription. Select Turn automatic renewal OFF and cancel my service on the expiration date.
- Your subscription will be canceled and you will not be billed at the end of your subscription cycle.
If you are missing any point please leave us a short comment and we’ll make sure to add this point as soon as possible. We would also be happy to receive any kind of feedback in the comments 🙂